(已徵到)宴會業務專員 Events Coordinator

- Events Coordinator performs and coordinates clerical duties for the department and ensures customer follow-up (e.g. proposal, contract, emails) is completed in a timely fashion; and answers all incoming telephone calls, assist with customer inquiries and process to manager.

- Events Coordinator also supports managers’ workload, organise site inspection in managers’ absence, coordinates all client appointment schedules for managers, and takes meeting minutes when required.
- To answer telephone calls and take messages for the department and maintain all Events files in accordance with established hotel procedures and standard.
- To ensure that all information regarding each function is distributed either by uploading to designated shared folders (for on schedule regular events), or sending additional notification by email (for last minute events) to related departments, to facilitate proper handling of events.
- To advise managers when work assigned cannot be completed within a 24 hours period.
- To operate with peak efficiency through coordination, communication and cooperation.
- To adhere to Events Sales objectives, such as customer service, financial targets, revenues, profits, image enhancement and Talent appearance standards.