(已徵到)全球支援信用卡客戶服務

-具優良客戶服務相關經驗及服務熱忱者佳
Excellent customer service experience with a passion to build customer loyalty
-細心負責、抗壓性強、反應靈敏
Attention to detail; ability to work under pressure and be responsive to changes
-主動、具團隊合作互助精神
Proactive ＆ a good team player
-良好溝通協調能力及人際關係處理
Good communication ＆ interpersonal skills

If you are passionate about serving customers, results driven and interested in working for a world-class global brand, then the American Express Customer Care Professional Position may be an ideal fit for you.

As a Customer Care Professional, you serve as the face and voice of the American Express brand. You have the opportunity to make a meaningful difference in the lives of customers. Our unique servicing philosophy, Relationship Care puts your passion to serve – and your personality at the center of every customer interaction, creating an opportunity to deliver value to our customers while deepening relationships with our company.

American Express Customer Care Professionals deliver extraordinary care by promptly and accurately responding to customer inquiries. Customer Care Professionals strive to make it easy to do business with us, solving customer issues, while celebrating their value to us.

As a Customer Care Professional, you will be responsible for evaluating and analyzing account information and recommending tailored solutions to our customers, reinforcing the benefits of membership by providing relevant offers that deepen customer engagement with our products and services.